Subscription management, funding landscape, standup meetings

OperatingSystem is a newsletter that curates news for SaaS/digital product CEOs who want to grow with or without VC funding. If you enjoy this newsletter, send it to an industry friend. If you received this from a friend, you know what to do: Subscribe

GTM 🚀

Building a Following Before Launch

Sourhouse built a following before their product launch. Here's how they engaged advocates in the design process, used Instagram as a community hub, and developed lead magnets, resulting in a successful Kickstarter campaign and a 50,000+ follower community.

Overcoming SaaS Growth Challenges

Self-serve options for end-users are crucial in SaaS. Amit Prakash explains how to decide on Go-To-Market motions early, focusing on building PLG-enabled products, pricing transparency, and product usage analytics.

Developing an Efficient Go-to-Market Machine

No sleepwalk to success. Why developing an efficient go-to-market (GTM) machine is crucial for technical founders. Learn about the three types of founders and how to achieve top 1% GTM performance.

Pricing and Positioning

Enzo Avigo, CEO of June.so, on the critical link between pricing and positioning in today's market.

Development 💻

Mastering Product Pivots

Product pivots are crucial for startups aiming to achieve growth and adapt to market changes. Here's a comprehensive guide introducing the Pivot Pyramid and outlining six steps to plan and execute a successful product pivot.

Subscription Management in SaaS

Effective subscription management is crucial for SaaS companies to maintain stability and reduce churn. Practical strategies for improving onboarding, customer engagement, and implementing flexible subscription plans.

Understanding First Principles of Product Management

Here are six key principles of product management: customer-centricity, problem-solution fit, value creation, iterative development, cross-functional collaboration, and data-driven decision making. Learn from examples, including Notion's journey in product development.

Essential Customer Success Metrics

15 essential customer success metrics for SaaS companies, including customer churn rate, net promoter score, and customer lifetime value. Understanding these metrics is crucial for enhancing customer satisfaction and driving sustainable growth.

User-Centric Innovation at Newslaundry

Newslaundry's user-centric innovation drove subscriptions. Learn how their app features like custom notifications and playback speed control resulted in over 50,000 paying subscribers and significant revenue generation.

The Art of Product Strategy

A clear product strategy is crucial in software development. Here's how to craft an effective strategy, including defining purpose, target audience, product dynamics, value proposition, and milestones to measure success.

Handling High-Stakes Product Initiatives

A personal account of managing an urgent product initiative to automate internal processes. Five steps to success: clear objectives, cross-functional teamwork, transparent communication, risk management, and celebrating milestones.

The Importance of Process Over Goals

Think process first, goals second. Here's why developing controllable processes is more important than setting goals, with a suggested top-down and bottom-up approach for entrepreneurs.

Understanding Risk in Fintech

How to make money selling money? Understand risk in fintech. Successful fintechs need a novel insight into risk and should build their product and company around it.

Establishing a Successful Beta Program

How to create an effective beta program in four key stages: pre-beta planning, beta onboarding and implementation, testing and feedback, and post-beta analysis. Best practices for each stage to ensure valuable feedback.

Customer Value and Quality in Software Development

Balancing customer value and quality in SaaS. Learn about the importance of building the right thing over building it right and the tradeoff between speed to market and product quality.

Distribution 🚛

Funding Landscape for Startups

June conversations on funding reveal disparities and opportunities in the startup funding landscape. Data on the funding divide, early-stage investment, geographic variations, and alternative funding options, with insights from London Tech Week.

Leadership 🐘

Standups: Individual to Teammate Transition

Standup meetings are crucial for transitioning team members from individual to team mode. Here's why acknowledging this human need is important in software development teams.

Beyond the Billion-Dollar Playbook

Don't emulate strategies of multi-billion dollar companies. Here's why startups should focus on fundamentals like cash flow, customer satisfaction, and sustainable growth, leveraging their agility and deep customer connections.

AI Enablement 🤖

Docs as Code and Generative AI

Using Docs as Code in combination with Generative AI (GenAI) for improved documentation processes. By leveraging the strengths of both approaches, developers can achieve better collaboration, quality assurance, automation, and structured data.

Chatter 💬

Subscription Shock in Paid Newsletters

Understanding Subscription Shock in paid newsletters. Challenges faced by creators in maintaining their subscriber base and growing revenue, and the implications for the paid newsletter ecosystem.

SaaS Investing and Building SaaStr

Jason Lemkin's insights on SaaS investing and building SaaStr. Challenges of combining venture and media, and the importance of finding a niche and building a strong community.

Challenges in Fintech Funding

No oasis in the funding desert for fintech startups. How fintech companies can generate revenue by leveraging their existing customer base and diversifying offerings in a tough funding environment.

That’s a wrap–

• We ❤️ SaaS and want to hear from you! What's on your mind? How can we help? Have a question? Want to share a story? Hit reply and let us know.

• If you enjoyed this issue, share it with a friend. (Thanks!)

• If a friend sent this to you, consider subscribing for the weekly news you need to dominate SaaS and life. Subscribe. 

Have a fantastic rest of the week! 🙂