Hello, SaaS Founders and Experts 👋,

Welcome to another insightful edition of the Operating System Newsletter by Liberate Labs!

The world is shifting and we want you to stay updated with it. That’s why this week's newsletter is all about AI and GEN AI. 

So before further ado, let's dive in!: Subscribe 🚀

1. Must Reads This Week 📰

Big moves are happening in the AI this week! Job market is impacted heavily, Google accidentally revealed its Jarvis and X is launching its chatbot feature.

Let’s check them out one by one. ⚡⚡⚡:

X (Formerly Twitter) is testing a free version of AI chatbot Grok

Elon Musk's social network X is testing free access to its AI chatbot, Grok, for users in select regions. 

Previously available only to premium subscribers, Grok's trial includes 10 queries every two hours with Grok-2, 20 with the Grok-2 mini model, and three daily image analysis questions. 

Free users must have accounts older than seven days and link a phone number to access Grok’s features. 

This wider rollout aims to attract a larger user base, gather feedback, and strengthen Grok’s competitive edge against AI rivals like ChatGPT.

Google’s accidentally revealed its ‘Jarvis’

Google's AI assistant, “Jarvis,” recently stirred up excitement after an accidental leak confirmed its development. Speculated to autonomously perform web-based tasks, Jarvis has become a highly anticipated entry in AI-driven productivity tools. The leak has reignited interest and curiosity about Google’s plans for this assistant, expected to enhance automated online activities and compete with other advanced AI agents on the market.

2. Post of the Week 🖊️

This week the Founder and CEO of Liberate Labs, Jihad talked about how you can scale your SaaS from $5M ARR to $10M ARR. He shared some unique insights on how you can do it too.

3. SaaS Essential of the Week ⚙

Because this week is all about AI so we thought of talking about an AI tool that can help you with your marketing.

Note: This is not affiliated with Liberate Labs. Do your own diligence before making any transaction.

While researching we found Synthesia

Synthesia is a powerful AI video generation tool that lets users create high-quality videos by converting text into speech with realistic, human-like avatars.

With an intuitive interface, users can generate multilingual videos without the need for camera equipment or actors, making it an ideal solution for businesses looking to create training materials, marketing content, or product demos quickly and efficiently. 

Synthesia’s AI avatars and voice options bring professionalism and polish to content, saving both time and production costs. 

Whether you're enhancing team communication or creating global outreach, Synthesia makes video creation accessible and scalable.

4. Insight of the Week by KPMG 💡

💡 Delloite recently published a report on the State of Generative AI in the Enterprise for Quarter 3. that reveals, More than 40% of organizations report challenges in quantifying and communicating the impact of their generative AI projects.

This lack of clear metrics hinders businesses from demonstrating the tangible benefits of their AI projects, which can affect buy-in from stakeholders and continued funding.

For SaaS companies, this uncertainty can lead to unoptimized budgets, project delays, and a lack of alignment between AI initiatives and strategic goals. 

How to Address It:

1. Define KPIs from the Start: Identify specific, measurable outcomes AI is expected to improve, such as lead conversion rates or customer support response times.
   

2. Data Analytics: Tools like Tableau or Power BI can help track AI-driven KPIs in real time.
   

3. Iterate on Metrics: As AI capabilities evolve, continuously refine ROI metrics to capture new areas of impact, like efficiency gains or enhanced customer satisfaction.

End Result? Clear, actionable ROI metrics make it easier to secure buy-in, justify investments, and scale AI effectively across the organization.

5. Growth Idea of the Week: Build Customer-Centric AI Features🔥

As more companies integrate AI into their products, it’s essential to focus on customer-centric AI features that solve real pain points. Research shows that 76% of customers expect AI to improve their experiences, but only when it’s tailored to their needs.

How to Approach It:

1. Start with Customer Data: Identify common issues or requests from your customer support and feedback channels. This can reveal high-impact areas where AI can make a difference, like personalized recommendations or faster support response times.
   

2. Iterate Based on Feedback: Implement features in phases and gather continuous feedback. Real-time adjustments based on actual user interaction will ensure that your AI aligns with customer expectations.
   

3. Educate and Empower: Explain to customers how to use AI-driven features effectively. When users understand the “why” and “how” of a feature, they’re more likely to adopt and value it.

That's all for this week! 

We hope you find these insights valuable and actionable as you continue your journey. As always, Liberate Labs is here to help you accelerate growth and scale smarter.