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Do you evaluate your sales funnel? 68% of SaaS companies don't

Hello Founders 👋,

This week's edition is packed with gems to help you grow, scale, and level up in the SaaS game. 

We’ve scoured the internet so you don’t have to—everything you need is right here, wrapped up in a fun little package. 

From essential tools to must-read articles, let’s dive into another week of smart decisions and smarter growth!

Let’s get started 💡

1. Must-Reads This Week 📰

Big moves are happening in SaaS this week! From massive funding rounds to AI innovations, we’ve gathered the top stories you need to know. 

Check out what’s shaking things up this week ⚡⚡⚡:

Elon Musk-owned Tesla's Optimus humanoid robot "will revolutionize the world”

Feels like “The Age of Friendly Ultron” is officially here. 

At Tesla’s ‘We Robot’ event, Elon Musk showcased Optimus, Tesla’s humanoid robot, which wowed attendees by walking, serving drinks, and handing out gift bags. 

Musk envisions Optimus revolutionizing daily life by doing menial tasks and even offering companionship. 

In a demo, Optimus was seen watering plants, picking up packages, and pouring drinks. 

Musk hinted that the robot could be priced between $20,000 and $30,000, with social media users calling the reveal “epic” and “insane.” Musk believes everyone will eventually want their own Optimus buddy!

What do you think about Elon Musk's idea?

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Meta’s Yann LeCun says worries about A.I.’s existential threat are ‘complete B.S.’

Meta’s AI chief Yann LeCun dismissed concerns about artificial intelligence posing an existential threat, calling it "complete B.S." 

In a Wall Street Journal interview, LeCun argued that current AI, including large language models, lacks core abilities like reasoning, memory, and real-world understanding. 

He believes AGI (artificial general intelligence) is far from reality and will require new approaches, such as those his team is exploring with real-world video analysis.

In the latest move against WP Engine, WordPress takes control of the ACF plugin

In a WordPress showdown, founder Matt Mullenweg took WP Engine’s popular plug-in, Advanced Custom Fields, and rebranded it as Secure Custom Fields. 

Mullenweg claims this was to fix security issues and remove ads, while WP Engine says the plug-in was taken without consent. 

Both sides are throwing legal punches, with Mullenweg even calling WP Engine a “cancer to WordPress.” Now, Secure Custom Fields is offered as a free alternative. Looks like the drama is far from over!

Zoom will let AI avatars talk to your team for you

Zoom is introducing custom AI avatars that can record and send short video messages for you. 

Users will create a digital version of themselves by recording an initial video, which the AI will replicate in appearance and voice. 

This feature, set to roll out next year, is part of Zoom's AI Companion add-on for $12/month, allowing AI avatars to integrate with apps like Asana and Zendesk. 

Zoom is focusing on security with advanced authentication and watermarking to prevent misuse like deepfakes.

OperatingSystem is brought to you by Liberate Labs.

Liberate Labs is a SaaS growth studio that helps non-technical CEOs solve GTM, product development, & growth marketing challenges.

2. Post of the Week 🖊️

In this post, Jihad, the CEO and Founder of Liberate Labs talked about how he scaled his SaaS product with zero hype.

3. SaaS Essential of the Week ⚙

A lack of centralized visibility into performance metrics can make it difficult for businesses to make informed decisions and identify growth opportunities.

Without real-time insights, companies risk inefficiencies, wasted resources, and stunted growth. In fact, 68% of companies struggle to fully understand their sales funnels, leading to missed opportunities​

Databox offers a user-friendly analytics platform that consolidates your KPIs in customizable dashboards. With integrations across 70+ tools, it simplifies performance tracking and enables you to benchmark against similar companies for deeper insights.

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4. Insight of the Week: Flywheel Strategy 💡

The traditional sales funnel has become outdated. The flywheel model introduced by Hubspot in 2018 offers SaaS founders a better approach by focusing on continuous customer engagement rather than one-time acquisition.

It can help you with

  • Sustained Momentum: Unlike the funnel, the flywheel keeps spinning, driven by happy customers who bring referrals and repeat business.

  • Reduced Friction: Identifying and minimizing friction in the customer journey ensures faster growth.

  • Personalized Engagement: With 80% of customers more likely to engage with companies offering personalized experiences, SaaS founders must focus on delighting current customers to foster loyalty and advocacy.

The flywheel’s continuous motion and customer-centric approach can be the key to long-term, scalable growth.​

5. Growth Idea of the Week: A simple framework to improve your existing funnel 

Early-stage SaaS companies are focused on new growth opportunities, often overlooking the potential of their existing marketing and sales funnels.

Without a clear understanding of your funnel, it’s hard to pinpoint where the bottlenecks are. In fact, 68% of companies haven't even evaluated their sales funnels, resulting in 79% of marketing leads never being converted.​

This can lead to missed revenue and wasted resources.

Optimizing your existing funnel can solve this problem. Start by creating a visual representation of the entire customer journey, measuring performance at each stage monthly. Identify quick wins in the weakest areas and double down on your best-performing stages. This approach can yield immediate results while helping you understand customer behavior better.

This can help you drive more predictable growth. With a well-mapped funnel, you can accurately forecast performance and see how small improvements can lead to significant increases in conversion rates.

That's all for this week! 

We hope you find these insights valuable and actionable as you continue your journey. As always, Liberate Labs is here to help you accelerate growth and scale smarter.

Until next time,